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Re-assigning a cash drawer to a Toast POS device

If a specific Toast POS device is configured for cash in drawer mode, it must be assigned to printer that has a cash drawer. Typically, this cash drawer assignment remains throughout the employee's shift, but you can change the cash drawer assignment (for example, if the drawer does not operate properly because of a mechanical or electronic problem).

You also make this re-assignment if the Toast POS device was previously using a printer without a cash drawer (for example, it was in cash in hand mode) and you now want it to use cash in drawer mode. Note that if the Toast POS device is configured to use cash in drawer mode but is using a printer without a cash drawer, it displays this warning when you make a cash payment:

You don't have the Cash Drawer Access permission.

If you see this message, re-assign the receipt printer to one with a cash drawer.

To re-assign a cash drawer to a Toast POS device

  1. Log in to the Toast POS device.

  2. Tap the Toast logo or left arrow (in the upper left of the screen) until the Toast POS home screen displays.

  3. Swipe to the Setup section and tap Device Setup.

  4. On the Device Setup screen, tap Receipt Printer.

  5. Choose a printer that has a cash drawer and tap Save. You are returned to the Device Setup screen.

  6. Tap Digital Receipts.

  7. Choose Yes, use digital receipts or No, don't use digital receipts and tap Save. You are returned to the Device Setup screen.

  8. Tap Always Print Receipt.

  9. Choose Yes to always print receipts, even if the printed receipt option was not chosen by the guest, or No to only use the receipt option chosen by the guest, and tap Continue. You are returned to the Device Setup screen.

  10. Tap Open Cash Drawer.

  11. Choose Automatically open drawer to have employees deposit guest cash payments immediately or Don't open drawer to have employees to hold onto cash until the end of their shift, and tap Save. You are returned to the Device Setup screen.

  12. Tap the Toast logo, or left arrow, to return to the Toast POS home screen.