This guide will be removed on April 29, 2022. Please use our new, easier-to-use Toast technical documentation site. All updated content is on the new site.
This procedure assumes that you have a physical cash drawer connected to a printer and the printer has been connected to your Toast network.
You need the Web Setup > Kitchen / Dining Room Setup permission to configure a printer and its cash drawer.
To configure a new cash drawer
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Choose Payments > Checks & receipt setup > Printers and cash drawers to open the Printers and Cash Drawers page.
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Click the + Add button.
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In the Printer Configuration page, enter the basic configuration information for the printer. The more important fields are:
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Name: Enter the name of the printer.
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Model: Select the printer model that you are using.
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IP Address: Enter the IP address of the printer that has been configured to the device.
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Configure the fields in the Cash Drawers Configuration section:
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Cash Drawer: Select One Cash Drawer (if there is only one cash drawer connected to the terminal) or Two Cash Drawers (if dual cash drawers are connected to the terminal).
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Cash Drawer Name: Enter the name of the cash drawer (maximum of 30 characters). Use a descriptive name that helps your employees differentiate among multiple cash drawers when viewing them from the Toast POS device.
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Cash Drawer Delay: This field is intended for internal use, and should be set only by a Toast support person. The field specifies the amount of time (between 0 and 5000 milliseconds, inclusive) to wait before the open-drawer command is issued. Blank assumes the default command delay of 0 milliseconds.
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Configure the Primary Cash Drawer fields:
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Starting Cash Drawer Balance: Enter the default starting balance of the cash drawer.
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Reset Balance Type: Specify how the starting balance of a new cash drawer is set when the current instance of the drawer is closed: Automatic means the new cash drawer automatically uses the Starting Cash Drawer Balance amount, while Manual means the employee must manually enter the starting balance for the new cash drawer.
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If you have configured dual cash drawers, configure the Secondary Cash Drawer fields. Their settings can be identical to or different from the Primary Cash Drawer fields.
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When you have finished, save and publish your changes.