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Closing cash drawers from the back-end

You can close an active cash drawer from the Toast administrative back-end. While similar to the close drawer operation on the Toast POS device, the back-end version has the following differences:

  • The Close Cash Drawer dialog box in the back-end version is named Close Out Balance in the Toast POS device version.

  • The Close Cash Drawer dialog box in the back-end version only has the Expected Cash and Actual Cash fields. It does not have the Difference field (which means you cannot easily see if there is a cash balance discrepancy), the Comment field, or the Count Bill calculator.

  • The back-end version ignores the Closeout Over/Short Max and Closeout Over/Short Warning configuration settings.

To close an active drawer from the back-end

  1. If you need to count the money in the cash drawer, issue a No Sale command from the Toast POS device.

  2. In the Update Entries drop-down menu, select Close Cash Drawer.

  3. In the Close Cash Drawer dialog box, enter the cash amount (including the starting balance) in the Actual Cash field and click Submit.

After you close the drawer, it appears on the Closed tab of the Cash Drawers screen (on the Toast POS device) and its status is changed to Closed on the Cash Drawer History report. For more information on closed drawers, see Closed drawers.