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Configure printing of other stations' items

This option affects printed kitchen tickets only.

Before you enable this feature for a prep station, verify the settings for these configuration options. These options can affect whether information for another station prints.

  • The Individual Tickets for Every Item in an Order configuration option must be set to either Don't print or show individual tickets on the kitchen display screen or Print individual tickets including a master ticket at each prep station. If you choose to print a master ticket, only the master ticket lists items from the other prep station(s).

  • If your restaurant has Course Pacing set to Enable course pacing, the system determines the information to include on a ticket on a course-by-course basis. If all of the appetizers in an order will be prepared at a single station, for example, a ticket for those appetizer items prints only at that station, and not at any of the other stations.

To configure a prep station so that its tickets include items at another station, you must have the Web Setup > Kitchen / Dining Room Setup access permission. Then, follow these steps.

  1. Access the Toast administration back-end.

  2. Choose Kitchen > Kitchen stations > Prep stations.

  3. For the prep station that needs to monitor work at one or more other stations, use Other Stations to select those stations.

    In the following example, the hot station is configured to see cold station items and the cold station is configured to see hot station items.

    A printed ticket for the hot station with only a hot item. No ticket prints at the Cold station.
  4. Save and publish your changes.

  5. On the Kitchen > Printers, tickets, & kitchen display screens (KDS) > Kitchen page, verify that the Individual Tickets for Every Item in an Order is set to either Don't print or show individual tickets on the kitchen display screen or Print individual tickets including a master ticket at each prep station.

For more information about working with prep stations, see Add a prep station.