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Searching for and applying a promo code

After you enable the promo code search feature, restaurant employees can search for promo codes in both Quick Order mode and Table Service mode.

To use promo code search on the Toast POS app

  1. On the order screen, to display the overflow menu, click the icon). From the overflow menu, select the Promo Code option.

    Toast POS screen with the overflow menu displayed and the Promo Code option highlighted
  2. When prompted, enter or scan the promo code, then select Apply Code.

    Toast POS screen showing the search box to search for a promo code to apply
  3. If the promo code matches only one applicable discount, then that discount is selected as the discount to apply.

    If the promo code matches more than one applicable discount, the Toast POS app shows the list of applicable matching discounts. The employee then selects the discount to apply.

    Toast POS screen showing the matching discounts for the promo code search
  4. If the promo code is single use, the restaurant employee is prompted to enter the guest telephone number.

    If that number already has been used for that promo code, then the discount is rejected.

  5. The Toast platform checks whether the discount to apply requires manager permissions.

    • If the discount does not require manager permissions, then the discount is applied to the check.

    • If the discount does require manager permissions, then if the employee has manager permissions, the discount is applied to the check. If the employee does not have manager permissions, then they are prompted for a manager passcode. When the passcode is entered, the discount is applied to the check.