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Editing an employee's basic information

The Basic tab of the employee's details page contains core employee information such as first and last name, phone number, and email address:

To edit an employee's information (with the exception of email and POS access code, which have additional restrictions described below), you must have the Restaurant Admin > Employee Info permission to at least one restaurant where the employee works. You log into one of those restaurants, edit the employee's information, and click Save. The employee's information gets updated at all locations where the employee works.

To edit an employee's email and POS access code, you must also have a superset of the permissions assigned to the employee you are trying to edit. To determine whether you have a superset of permissions, the Toast platform compares the permissions the employee has in each location (based on jobs assigned to the employee as well as any permission overrides the employee has) against the permissions you have in each location. If, in any location, you do not have at least the same permissions as the employee you are trying to edit, you do not have a superset of permissions and cannot edit the email or passcode for the employee. For example:

If an employee has:

  • POS Access and Delivery Access permissions in Boston, and

  • POS Access permissions in Burlington

Then you must, at a minimum, have POS Access and Delivery Access permissions in Boston and POS Access permissions in Burlington in order to edit the employee's email and POS access code.