This guide will be removed on April 29, 2022. Please use our new, easier-to-use Toast technical documentation site. All updated content is on the new site.

Identifying Your Handheld

The first step in troubleshooting is identifying the handheld you are using. Currently, there are three handheld models available, 7", 8", and the 6" Toast Go. The 7" handheld has a leather case folio. The 8" handheld has a leather case with no folio and a hand strap on the back. The Toast Go has a plastic case with a hand strap on the back.