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Open drawers

You create an open drawer when you use the New Drawer button to replace an existing active drawer. Typically, you create the open drawer to verify its transactions and cash balance before you close the drawer.

The newly-created open drawer retains the name of the original active drawer and the name of the new active drawer has Drawer 2 (or Drawer 3 and so on) appended to its name. However, the open drawer's balance has not yet been closed out, which is why it is still open.

For example, if the current active drawer is named "Dining Room" and has a balance of $500, clicking the New Drawer button creates an open drawer named "Dining Room" with a balance of $500 and a new active drawer named "Dining Room (Drawer 2)" with a starting balance set in its configuration. The "Dining Room (Drawer 2)" active drawer will now take cash payments for orders while the original "Dining Room" drawer cannot accept cash payments for orders.

Open drawers cannot accept Cash Payments for orders. However, they accept all other types of cash entries (such as Cash In or Tip Out entries), so that you can adjust the cash drawer balance before closing it.

Open drawers are listed in the OPEN tab of the Cash Drawers screen, as in this example:

The Toast POS device showing the open drawer tab.

Tapping the name of the open drawer displays the open drawer screen, which is functionally similar to the active drawer screen. The buttons at the bottom of the screen provide the same cash drawer operations as with active drawers. For example, the During Shift buttons let you adjust the drawer's balance before closing it. These operations are described in Cash drawer operations.