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Order details

The order details include the refunds associated with the order.

To view the details for an order:

  1. On the home page, scroll to the Quick Action section.

  2. Select Find a check & issue refund.

  3. Locate the check.

  4. Select the blue check number in the upper-left corner.

    Link to the order details for a selected check

In the Items and Service Charges tables, if a menu item or service charge was refunded, the Refund Qty column contains the refunded quantity. The Refund column contains the amount of the refund.

In the Payments table, the amount refunded to a payment is displayed in the Refund column.

Order details page with refund values