This guide will be removed on April 29, 2022. Please use our new, easier-to-use Toast technical documentation site. All updated content is on the new site.


Servers, cashiers, and other front of house employees use Toast POS devices to enter and track guest orders, and guests can use Toast kiosks to enter their own orders. Orders can also be entered using the orders API, which allows guests to use Toast’s online ordering feature and online ordering channels. The topics in this section describe how the Toast platform tracks orders through the workflow life cycle, and how you can configure and use the system to manage orders.