This guide will be removed on April 29, 2022. Please use our new, easier-to-use Toast technical documentation site. All updated content is on the new site.

Pay Out

Pay Out entries remove cash from active and open drawers to pay for goods or services. The Pay Out amount cannot exceed the cash drawer's current balance.

There are two versions of the Pay Out operation:

  • Cash drawer version: You perform this Pay Out entry from within a specific cash drawer, which means that you can pay out only from that cash drawer.

  • Toast POS home version: You perform this Pay Out entry from the Cash Management section on the Toast POS home screen. This version allows you to make pay outs from any cash drawer to which you have permissions.

To make a Pay Out entry from a specific cash drawer

  1. In a specific cash drawer, tap the Cash Out button.

  2. In the Select an action dialog, do the following:

    The Toast POS device showing the Pay Out dialog.
    1. Select the Pay Out action.

    2. From the Select a payout reason drop-down, select a pre-configured reason.

    3. In the Comments field, enter any other information about the cash entry (optional).

    4. Tap OK.

  3. In the New cash entry numeric keypad, enter the pay out amount and tap Done.

To make a Pay Out entry from the Cash Management section

  1. On the device, tap the Toast logo in the top corner until the Toast POS home screen appears.

  2. Navigate to the Cash Management section and select Pay Out.

    The Pay Out selection on the Cash Management home screen.
  3. On the Pay Out dialog, do the following:

    The Toast POS device showing the Pay Out dialog.
    1. From the Select a cash drawer drop-down, select a cash drawer in which to make the pay out entry.

    2. From the Select a payout reason drop-down, select a pre-configured reason.

    3. In the Comments field, enter any other information about the cash entry (optional).

    4. Tap OK.

  4. In the New cash entry numeric keypad, enter the pay out amount and tap Done.

As a result, a Pay Out action for the amount is entered in the cash drawer, along with the name of the employee who made the pay out. This information (including the reason for the entry) will also be listed in the Reports > Cash and loss management > Cash activity audit report.

A Pay Out slip is also printed, with the name of the employee who made the Pay Out listed at the top of the slip. The slip also prints the following information:

  • Comment: the comment (if any) entered by the employee during the Pay Out entry.

  • Cash Drawer: the name of the cash drawer from which the money was removed.

  • Current Cash Balance: the cash drawer balance before the Pay Out was made.

  • Paid Out: the amount of cash removed from the cash drawer with this Pay Out transaction.

  • New Cash Balance: the new balance of the cash drawer after the removal of the Pay Out amount. This dollar amount should be the same as the Balance field in the cash drawer.