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Refund permissions

To be able to issue refunds, an employee must have the following permissions:

Manager > Find Checks

This permission allows employees to locate a check to refund.

Manager > Void / Refund Payments

This permission allows employees to issue refunds.

To grant the required permissions to an employee:

  1. Navigate to Employees > Employee management > Employees.

  2. In the Actions column for the employee, select the pencil icon.

  3. Click Jobs and permissions.

  4. In the Permissions list, under Manager, enable the Void / Refund Payments and Find Checks permissions.

    For each permission:

    1. Click Override.

    2. Select the Allow check box.

  5. Click Save.