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Drawer history

In Reports > Cash and loss management > Drawer history, on the Cash Drawer History tab:

  • Cash refunds appear as a row under the Pay Out row. If no cash refunds are issued, this row does not appear.

  • Cash refunds are subtracted from the Expected Closeout Cash on the day of the refund.

If a cash refund is issued on a device that is not associated with a cash drawer, then the refund is not included in a cash drawer report. There will be no record of the cash refund in your reports.