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Revenue centers and devices

Some revenue-generating areas in a restaurant do not offer table seating, and Toast POS devices that are used in quick order mode do not record table numbers when servers take orders. As a result, quick order sales cannot be allocated to a service area. To allocate sales revenue from areas served in quick order mode to a revenue center, you can assign devices to a revenue center.

Devices identify a revenue center

In this example, the bar offers service to both seated and standing guests, and the bartenders use quick order mode to place orders.

A restaurant floor plan with a bar service area's devices assigned to a different revenue center than the main dining service area.

You assign the devices at the bar to their own revenue center named Bar (the devices are outlined in orange) so that sales at the bar are attributed to a different revenue center than the sales in the dining room. For more information, see Assign a device to a revenue center.

For this configuration, the Analytics & Reports > Overview report includes:

  • A row for the Bar revenue center with item counts and net sales from the two devices located behind the bar.

  • A No Revenue Center row with item counts and net sales from the main dining room. (Seeing these orders when you investigate sales reported for no revenue center might remind you to set up a service area and revenue center for the main dining room. For an example, see Revenue centers and service areas.)


Both service area and device identify a revenue center

If your bartender uses table service mode for seated guests and then switches to quick order mode for standing guests, you might decide to use both a service area and the devices to identify the Bar revenue center.

You set up a service area for the bar with a 1 top "table" for each bar stool, and assign both the bar service area and the two Toast POS devices to the same Bar revenue center. In this way, assigning the devices to the Bar revenue center allocates orders taken in quick order mode to a revenue center, and adding a service area for bar seating allocates orders taken in table service mode to the same revenue center.

A restaurant floor plan with a bar service area's devices assigned to a different revenue center than the main dining service area.

In this example, the service area and the devices have the same revenue center assignment, so there is no need for the system to choose how to report the sales. However, when the system identifies multiple possible revenue centers for an order it prioritizes the revenue center assignments as follows:

  1. Table

  2. Service area

  3. Device

For this example configuration, the Analytics & Reports > Overview report includes:

  • A row for the Main Dining revenue center with item counts and net sales from the main dining service area.

  • A row for the Bar revenue center with item counts and net sales from the bar service area + item counts and net sales from the two devices located behind the bar.

Note

If you see a No Revenue Center row on the overview report and investigate those orders, you might find that you have tables that are not assigned to a revenue center and also are in a service area that is not assigned to a revenue center.