This guide will be removed on April 29, 2022. Please use our new, easier-to-use Toast technical documentation site. All updated content is on the new site.

Revenue centers and tables

Another way that restaurants can track revenue is by table. You can assign individual tables to a revenue center.

Tables identify revenue center

In this example, certain tables in the main dining room service area are used for private functions, but only occasionally. To keep track of revenue from a private function, you temporarily reassign the specific table numbers involved to a different revenue center named Private Function (tables 4-8 are outlined in light gray). For more information, see Assign a table to a revenue center.

A restaurant floor plan divided into a bar revenue center using device assignment, a main dining revenue center using service area assignment, and a private function revenue center using table assignment.

To ensure that revenue is reported only once when a table is assigned to both a service area and a revenue center, the system imposes the following series of overrides: table overrides service area overrides device. In this example, sales from tables 4-8 report to the Private Function revenue center, which overrides the assignment to the Main Dining revenue center through their location in the main dining service area.

For this example configuration, the Analytics & Reports > Overview report includes:

  • A row for the Private Function revenue center with item counts and net sales from tables 4-8.

  • A row for the Main Dining revenue center with item counts and net sales from the main dining service area.

  • A row for the Bar revenue center with item counts and net sales from the two devices located behind the bar.

Note

If you do see a No Revenue Center row on the overview report and investigate those orders, you might find that all of the orders are from one or two tables. Verify that the table is assigned to a revenue center and also that the table's service area is assigned to a revenue center.


Reassigning tables to other revenue centers

At times, you might want to change the revenue center assignment of certain tables to a different revenue center or go back to using the service area's revenue center.

In the following example, some of the Private Function tables have been reassigned to the Bar revenue center (tables 4-6 are now outlined in orange for the Bar revenue center), and others have been returned to the Main Dining service area (tables 7-8 revert back to the service area).

A restaurant floor plan divided into a bar revenue center using device assignment, a main dining revenue center using service area assignment, and several tables reporting into the bar revenue center using table assignment.

Starting with the date and time that you make this configuration change, the Analytics & Reports > Overview report includes:

  • A row for the Main Dining revenue center with item counts and net sales from tables 1-3 and 7-8 in the main dining service area.

  • A row for the Bar revenue center with item counts and net sales from the two devices located behind the bar + item counts and net sales from tables 4-6.

Overview reports for prior dates use the previous table assignments to determine the revenue center.


Revenue center priority

If the Toast POS system identifies multiple possible revenue centers for an order it prioritizes the possible revenue center assignments as follows:

  1. Table

  2. Service area

  3. Device

In this example, servers use hand-held Toast Go™ devices that are assigned to the Private Function revenue center to take cocktail orders from standing guests.

When a server walks through the main dining service area, a seated guest asks them to place a drink order, and the server uses table service mode to place the order. Because the revenue center for the service area where the table is located takes priority over the device's revenue center assignment, the system allocates that guest's order to the Main Dining revenue center.

On the other hand, if those guests happen to be seated at a table that is assigned to your VIP revenue center, the system allocates the drink order to the VIP revenue center (table takes priority over service area, which takes priority over device).

As a result, the Analytics & Reports > Overview report includes:

  • A row for the Private Function revenue center with item counts and net sales from standing guests.

  • A row for the Main Dining revenue center with item counts and net sales from the main dining service area.

  • A row for the VIP revenue center with item counts and net sales from the VIP table(s).