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Add item routing rules for example 1

To send tickets for takeout orders to an additional station you must have the Web Setup > Kitchen / Dining Room Setup access permission.

Next, you set up item routing rules so that tickets for each of the prep stations that produces takeout items will also go to the packer station.

A screenshot of three item routing rules to send takeout items for the Cold, Hot, and Dessert prep stations to the packer station as well.
  1. In the Toast administration back-end, choose Kitchen > Kitchen stations > Item routing.

  2. Click the + Add button. The system adds a row to the interactive grid.

  3. Enter an identifying name for the first rule. For this example, "To Go Packer - COLD".

  4. Verify that the Category for the rule is set to Dining Option. (This is the default and currently the only rule category available.)

  5. From the Condition list, select the dining option that your rule applies to. For this example, Take Out.

  6. From the Reroute From list, select a prep station that is currently getting tickets for takeout orders. For this example, Cold Station.

    You can only select one prep station from this list.

  7. From the Reroute To list, select all of the prep stations that should now get tickets for takeout orders. For this example, Cold Station AND Packer.

    You can select one or more prep stations from this list.

  8. Click the + Add button to add a rule for the next prep station. Add a "To Go Packer - HOT" rule with the following settings.

    • The Category is Dining Option.

    • The Condition is Take Out.

    • The Reroute From prep station is Hot Station.

    • The Reroute To prep stations are Hot Station AND Packer.

  9. Click the + Add button to add a rule for the final prep station, your Dessert station. For example, add a "To Go Packer - DESSERT" rule with the following settings.

    • The Category is Dining Option.

    • The Condition is Take Out.

    • The Reroute From prep station is Dessert.

    • The Reroute To prep stations are Dessert AND Packer.

  10. Save and publish your changes.

The system immediately begins routing tickets for takeout orders to the Packer station in addition to the originally assigned prep stations. An example of a ticket at the Packer station follows.

A take out ticket at the Packer station with "Also At: Hot Station" at the bottom.