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Refunds report

In the Reports > Cash and loss management > Refunds report, on the Refunds tab, a line is shown for each payment that was refunded.

Entry in the Reports > Cash and loss management > Refunds report

If multiple payments were refunded during a refund transaction, a line is shown for each refunded payment.

This report includes the following details:

  • Date and time of the refund,

  • Payment type

  • Non-tip refund amount

  • Tip refund amount

  • The user who issued the refund

  • The approver of the refund, if the user did not have the necessary permission

  • The amount of the original payment

  • Any comments that were entered at the time of the refund