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Sales summary

In the Reports > Sales > Sales summary report, refunds are reported as follows:

  • Non-tip refund amounts appear in the Refunds column for each payment type.

  • Refunded tip amounts are displayed in the Tips Refunded field.

  • The Total column is equal to the sum of the Amount and Tips columns, minus the Refunds column.

Excerpt from the Reports > Sales > Sales summary report

A custom amount refund is shown as a unique line item in the Sales Category table, with a negative value in the Net Sales column. This ensures that the figures in this report add up to equal the total Net Sales amounts in other Toast reports.

Payments refunded using the custom amount refund type still appear in the Payments Summary table.