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How the service charge is applied

The following service charge settings affect how the service charge is applied and assigned:

  • Assign to check owner (Gratuity) - Assigns the revenue of the service charge in one of two ways:

    • As a gratuity paid to the check owner. Examples of check owners include the server, bartender, or the driver on delivery orders.

      See Effects of gratuity service charges.

    • As a non-gratuity that is collected by the restaurant and added to the restaurant's net sales amount.

  • Apply After Amount Threshold - Sets the minimum currency amount that a check must have before the service charge automatically applies.

    When the check amount is equal to or greater than the threshold, the service charge is applied automatically.

    If the threshold is 0.00 or is blank, then the service charge is not applied automatically based on the amount of the check. You can configure the service charge to be applied automatically based on the type of order, or the service charge can be applied manually.

  • Delivery? - Controls whether to apply the service charge to delivery orders. You cannot configure an Open Amount service charge to be automatically applied to delivery orders.

  • Take Out? - Controls whether to apply the service charge to takeout orders. You cannot configure an Open Amount service charge to be automatically applied to takeout orders.

  • Dine-In? - Controls whether to apply the service charge to dine-in orders. You cannot configure an Open Amount service charge to be automatically applied to dine-in orders.

You should configure separate service charges for each dining option (delivery, takeout, dine-in). It is not recommended to use the same service charge for different dining options.