This guide will be removed on April 29, 2022. Please use our new, easier-to-use Toast technical documentation site. All updated content is on the new site.

Settled Totals

The Settled Totals table provides an aggregated view of the payments, refunds, fees and deposits for all credit card transactions (Visa®, Mastercard®, and American Express®) that occurred during the selected time period. The tables that appear below the Settled Totals table in the report further break this information down by credit card type (these include the Visa/Mastercard/Discover/American Express table for Amex OptBlue customers or the Visa/Mastercard/Discover and American Express tables for Amex Direct customers) .

Column Description

Location

The restaurant location.

Payments

This column has two values:

  • The number of payments collected for the location during the time period selected.

  • The dollar value of those payments.

Refunds

This column has two values:

  • The number of refunds given by the location during the time period selected.

  • The dollar value of those refunds.

Fees Collected

Daily billed customers:

The total amount of interchange fees, network fees, and Toast processing fees withheld from deposits made for transactions that occurred during the selected time period. These fees can include:

  • The percentage portion of Toast's processing fee (for example, 0.10%)

  • The dollar value portion of Toast's processing fee (for example, $0.10)

  • Interchange fees for the transactions

  • Network fees for the transactions

A more detailed breakdown of the fees collected can also be found in the Interchange and Processing Fees table of the Cost Breakdown report after the month has ended.

Monthly billed customers:

The total amount of interchange fees and Toast processing fees collected for transactions that occurred during the selected time period. These fees can include:

  • The percentage portion of Toast's processing fee (for example, 0.10%)

  • The dollar value portion of Toast's processing fee (for example, $0.10)

  • Interchange fees for the transactions

A more detailed breakdown of fees collected is available in the Interchange and Processing Fees table of the Cost Breakdown report.

Monthly billed customers must view one or more complete months in order to see the Fees Collected column. See Network and monthly fees can be viewed for entire months only for more information.

Estimated Fees

Daily billed customers:

Daily billed customers do not see this column.

Monthly billed customers:

Monthly billed interchange plus customers see this column when viewing a partial month but, because its contents apply to flat rate customers only, it does not contain any data. This column will be removed for interchange plus customers at a later date.

Fee Adjustments

Daily billed customers:

Daily billed customers see a Fee Adjustments column in the Settled Totals table when viewing one or more complete months. This column contains both the interchange and network fee adjustments for the selected time period.

A more detailed breakdown of fee adjustments is available in the Adjustments table of the Cost Breakdown report.

Monthly billed customers:

Monthly billed customers do not see the Fee Adjustments column because they do not have interchange fee adjustments. Any network fee adjustments are included in the Network/Monthly Fees column instead.

Network/Monthly Fees

Daily billed customers:

Daily billed customers do not see the Network/Monthly Fees column in the Deposit Totals Overview. They see the Monthly Fees column instead.

Monthly billed customers:

The total amount of network fees, along with any monthly Toast fees, for the selected time period. These fees can include:

  • The percentage portion of a network's processing fee (for example, 0.10%)

  • The dollar value portion of a network's processing fee (for example, $0.20)

  • Network fees per location (for example, $2.50)

  • Network fee adjustments

  • The monthly Toast processing fee (for example, $27.50)

More detailed network and monthly fee information is available in the Cost Breakdown report in these locations:

Monthly billed customers must view one or more complete months in order to see the Network/Monthly Fees column. See Network and monthly fees can be viewed for entire months only for more information.

Monthly Fees

Daily billed customers:

The monthly Toast processing fee (for example, $27.50). If the restaurant does not have a monthly Toast processing fee, this column is omitted.

The Toast monthly fee can also be found in the Other Fees section of the Cost Breakdown report.

Monthly billed customers:

Monthly billed customers do not see the Monthly Fees column in the Deposit Totals Overview. They see the Network/Monthly Fees column instead.

V/MC/D Net (Dep)

Amex Direct customers:

Amex Direct customers do not see the V/MC/D Net (Dep) column in the Deposit Totals Overview. They see the Net Deposits column instead.

Amex OptBlue customers:

The total amount of funds deposited into your bank account for Visa, Mastercard, Discover and American Express transactions for the selected time period.

Net Deposits

Amex Direct customers:

The total amount of funds deposited into your bank account for Visa, Mastercard, and Discover transactions for the selected time period. Information for American Express transactions is shown in the American Express table.

Amex OptBlue customers:

Amex OptBlue customers do not see the Net Deposits column in the Deposit Totals Overview. They see the V/MC/D Net (Dep) column instead.

Amex Settled

Amex Direct customers:

The total dollar amount that Toast sends to American Express on behalf of your restaurant for Amex Direct transactions that occurred during the selected time period. American Express deducts their fees from these funds and then deposits the remainder into your bank account one day after their processing is complete.

The processing fees that American Express charges its Amex Direct customers are communicated directly between American Express and its customers. These fees are not communicated to Toast, so they do not appear in the Deposit Totals Overview report and they are not reflected in the dollar value of the Amex Settled column. The only fees that appear in the Deposit Totals Overview for Amex Direct transactions are the Toast processing fees and these fees are displayed in the Fees Collected column of the American Express table.

Amex OptBlue customers:

Amex OptBlue customers do not see this column.