This guide will be removed on April 29, 2022. Please use our new, easier-to-use Toast technical documentation site. All updated content is on the new site.

Throttling delays for takeout orders

You can also add throttling delays for takeout orders from the online ordering dashboard. A throttling delay puts a hold on or pauses online orders. For more information, see Online Ordering: Advanced Settings.

The takeout quote time that is displayed is the same time configured under Quote time strategy in the Toast administration back-end. Changes to the takeout quote time are automatically updated on the dashboard.

To add a delay for takeout orders

  1. Click the Takeout drop-down menu. From the menu, make your selection. You can choose to delay by 5 minute increments up to 120 minutes.

    The takeout time is updated with a new quote time. The new takeout time is: quote time + delay time. For example, if you have a quote time of 20 minutes and add a delay of 15 minutes, your new takeout time is 35 minutes.

  2. Click the Publish all changes button to save your changes.