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Turning on and off delivery or adding a delay

Lastly, you can turn on or off delivery or add a delay from the online ordering dashboard. The dashboard displays the delivery setting configured on the Delivery page in the Toast administration back-end. Choose Takeout & delivery > Availability > Takeout/delivery > Delivery to open the Delivery page. You can choose to turn on or off Toast Delivery Services (TDS) or first-party delivery. If you have TDS configured, all setting changes are defaulted to apply to TDS orders.

Note

The delivery setting also appears as an icon on the dashboard. Click the icon to display the delivery setting.

To turn off TDS or first-party delivery

  1. Toggle the Delivery button from On to Off. This greys out the Delivery option and disables delivery on the Delivery page.

  2. Click the Publish all changes button to save your changes.

To turn on TDS or first-party delivery

  1. Toggle the Delivery button from Off to On. This enables delivery on the Delivery page.

    If you have TDS configured, the new delivery time is the takeout quote time + DoorDash delivery time. TDS uses the Takeout quote time and adds the additional DoorDash delivery time.

  2. Click the Publish all changes button to save your changes.

To add a delay for first-party delivery orders

For first-party delivery, the delivery quote time that is displayed is the same time configured under Quote time strategy in the Toast administration back-end. Changes to the delivery quote time are automatically updated on the dashboard.

Note

You can only add a delay for first-party delivery orders. You cannot add a delay for TDS deliveries. For TDS orders, Toast recommends you add a takeout delay to adjust the quote time.

  1. Click the Delivery drop-down menu. From the menu, make your selection. You can choose to delay by 5 minute increments up to 120 minutes.

    The delivery time is updated with a new quote time. The new delivery time is: quote time + delay time. For example, if you have a quote time of 40 minutes and add a delay of 5 minutes, your new delivery time is 45 minutes.

  2. Click the Publish all changes button to save your changes.