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Understanding how order information appears on KDS tickets

The order information that specifies the table or guest name for an order displays according to what was provided.

  1. If only the tab name is available, Tab: <tab name> is shown.

  2. If only the table number is available, Table <table number> is shown.

  3. If both tab name and table numbers are available, Table <table number>, Tab: <tab name> is shown.

  4. If neither the tab name nor table numbers are available, then the guest's first name and last name are shown. These are taken from the Customers object.

  5. If the table number, tab name, and guest name are unavailable, only the check number displays.

Note

Whether the table or guest information appears before or after the check number depends on the KDS Ticket Headers.

The following example shows an order ticket on the KDS device with both a tab name and a table number.

An example of a KDS ticket that has both a table number and a tab name.

The following example shows an order ticket on the KDS device with the guest's first name and last name, submitted using online ordering.

An example of a KDS ticket that has only the guest name.

To prompt for a tab name on the Toast POS app, see Prompt for Tab Name.