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Undoing deposits

You can undo deposit entries from the Toast POS device or from the Toast administration back-end. When you undo a deposit, the original Deposit action remains listed on the Deposits screen and a new Undo Deposit action is added. Also, the Actual Deposit amount in the Cash Drawer History report is adjusted to account for the undone entry. For example, if you undo a Deposit entry of $50, the original $50 Deposit entry remains listed in the Deposits screen, a new $50 Undo Deposit entry is added, and the Actual Deposit amount is decreased by $50.

To undo a deposit from the Toast POS device

  1. On the device, tap the Toast logo in the top corner until the Toast POS home screen appears.

  2. Navigate to the Cash Management section and select Deposits.

  3. On the Deposits screen, tap the Deposit entry that you want to undo.

    The Deposit Details dialog displays, as in this example:

    The Toast POS device showing the Deposit Details dialog for a deposit entry.
  4. In the Deposit Details dialog, tap Undo Entry.

    As a result, an Undo Deposit action is added to the Deposits screen.

To undo a deposit from the Toast administration back-end

  1. Access the Toast administration back-end.

  2. Choose Reports > Cash and loss management > Drawer history to open the Cash Drawer History report.

  3. In the left-most column, scroll down to the Cash Entries row and click View.

    The Deposits section displays, as in this example:

    The Toast administration back-end showing the deposits that have been made.
  4. Find the deposit action you want to undo and click the icon in the Undo column.

  5. Click OK when you are prompted to confirm the undo deposit entry.

    As a result, an Undo Deposit action is added to the Deposits section.