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Undoing cash entries from the back-end

When you undo cash entries from the Toast administration back-end, the operations do not open the physical cash drawer. Therefore, if you want to manually add or remove cash, you must issue a No Sale command from the Toast POS device.

To undo a cash entry from the Toast administration back-end

  1. Access the Toast administration back-end.

  2. Choose Reports > Cash and loss management > Drawer history to open the Cash Drawer History report.

  3. Locate the desired cash drawer listed across the top and scroll to the bottom of its column.

  4. At the bottom of the column, click View.

  5. In the Cash entries section, click the Undo icon for the cash entry you want to undo:

    The Undo icon for undoing cash entries from the Toast administration back-end.
  6. Click OK when you are prompted to confirm the undo operation.

As a result, the Cash Drawer History report displays the undone cash entry and the cash drawer's balance is adjusted for the undone amount.