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Undoing cash entries on the Toast POS device

When you undo cash entries on the Toast POS device, the operations also open the physical cash drawer, so that you can manually add or remove cash to adjust the cash balance. For this reason, you must have the POS Access > No Sale permission to perform any undo cash entry operation.

To undo a cash entry on the Toast POS device

  1. From Cash Management mode on the Toast POS device, tap Cash Drawers and then select the cash drawer from the list.

  2. In the cash drawer view, tap the cash entry that you want to undo.

    The Cash Entry Details dialog box displays, as in this Pay Out example:

    The Toast POS device showing the Cash Entry Details dialog for a cash entry.
  3. In the Cash Entry Details dialog box, tap Undo Entry.

  4. When the physical cash drawer opens, add or remove cash as required and then close the drawer.

As a result, the cash drawer displays the undone cash entry and the Balance field is adjusted for the undone amount. In this example, a $20 Pay Out entry has been undone:

The Toast POS device showing a cash drawer with an undone cash entry.