This guide will be removed on April 29, 2022. Please use our new, easier-to-use Toast technical documentation site. All updated content is on the new site.

Unpaid order

  • Voiding an item(s) crosses out the item(s) on the order entry. The unpaid order remains in the Active tab.

  • Voiding an unpaid order removes it from the Orders Hub screen. To void an unpaid order, click the Update button and then navigate to the overflow menu at the top right on the Quick Order screen. Click Void Order and select the reason for the void. The order is removed from the Orders Hub screen.