This guide will be removed on April 29, 2022. Please use our new, easier-to-use Toast technical documentation site. All updated content is on the new site.

Downloading data export files

The Toast platform stores data export files in Amazon® Simple Storage Service® (Amazon S3) for seven days, after which they are deleted. When you enable data exports for your restaurant group, Toast support will provide the following information that you can use to retrieve data export files:

  • User name

  • S3 access key ID

  • S3 secret access key

  • Export IDs

Export IDs can also be obtained from the Toast admininstration back-end. Navigate to Reports > Settings > Data Exports and click the link in the banner at the top of the screen, view restaurant # mapping to export a file that includes an Export ID column which includes the ID for each restaurant.

Prior to downloading data export files, ensure that you have added an SSH key to the Toast administration back-end. There are several ways that you can retrieve files from Amazon S3. The following examples are for use with the macOS™ terminal and Windows™ command prompt. For information about how to export files using a third party FTP solution see this Toast Central article.