This guide will be removed on April 29, 2022. Please use our new, easier-to-use Toast technical documentation site. All updated content is on the new site.

Enabling and configuring text alerts

To enable text alerts

  1. Access the Toast administration back-end, and then select Front of house > Employee SOS > Text alert setup.

  2. Under the Enable Text Alerts option, select Yes.

You see the SMS Messages, Who can receive SMS alerts, and Who can send SMS alerts configuration options. You can save and publish your changes with the default configuration.


If your restaurant is part of a multi-location restaurant group, enabling text alerts for the session restaurant enables it for all restaurants in the group.