This guide will be removed on April 29, 2022. Please use our new, easier-to-use Toast technical documentation site. All updated content is on the new site.

Known Limitations of Toast Marketing

This section lists the current limitations of Toast marketing.

Limitation Suggested workaround

Users accessing Toast marketing in the Toast administration back-end using Safari may be unable to view certain pages like the email editor or the campaign statistics page. This is due to the way Safari handles third-party cookies.

  • If available, use an alternate web browser to access Toast marketing in the Toast administration back-end.

  • If you have not enabled pop-up blocking in Safari, simply reload the page to display the content.

  • If you have enabled pop-up blocking in Safari:

    • Disable the pop-up blocker and reload the Toast marketing page. You will see a pop-up window that displays our third-party email service platform MailJet's website. Close this pop-up and reload the Toast marketing page to display the content.

    • If you wish to keep pop-up blocking enabled:

      1. In a new tab, access MailJet's webpage at www.mailjet.com.

      2. Return to the Toast marketing page and reload it to display the content.