This guide will be removed on April 29, 2022. Please use our new, easier-to-use Toast technical documentation site. All updated content is on the new site.

Remove card

If you use a chip card to make the payment, and all the previous steps were successful, the final screen prompts the guest to remove the chip card from the reader. When the card is physically removed from the reader, the payment proceeds into the credit card payment workflow.

If a guest's credit card is not removed within five seconds, a Continue button appears at the bottom of the screen. Choosing this button forces the workflow to proceed even if the card is still inserted in the reader.

POS app version 2.44 changes

  • Previous versions of the Toast POS app did not pause the workflow until the guest removed the card from the reader.