This guide will be removed on April 29, 2022. Please use our new, easier-to-use Toast technical documentation site. All updated content is on the new site.

Text alerts overview

Note

The text alerts feature is in limited release.

The text alert feature allows restaurant employees to request immediate assistance from managers and support staff by sending text messages in real time from Toast POS devices if critical safety or operational issues arise.

Recipients can receive text alerts on their mobile phones or on WiFi-enabled personal devices like tablets using a VoIP phone number.

You must have the Manager > Send Notifications access permission to enable and manage text alerts for your restaurant.