The PMS-provider service allows employees at your restaurant to close orders to a guest room, using a room charge payment option, and allows your hotel's property management system (PMS) to include these transactions within the hotel night audit process, accounting processes, and other reporting.
When an order is charged to a guest room, the order details are converted into an acceptable PMS message format. Currently, only the MICROS message format is supported.
The following table defines PMS-provider service terminology.
PMS-provider service terminology
|
Term |
Description |
|---|---|
|
Tender |
Any form of payment including cash, card, gift cards, and other payment types like room charge payments. |
|
Tender integration provider |
A third-party that integrates with the tender API to provide payments and discounts to guests. |
|
Property management system (PMS) |
Software used by hotels to manage operations, such as guest reservations, billing, and room charges. |
|
MICROS message format |
The specification standard for communicating with PMS software. |
The following table defines the components mentioned in this guide.
PMS-provider service components
|
Component |
Description |
|---|---|
|
PMS-provider service |
The Toast service that communicates with your Toast platform and hotel PMS so restaurant orders can be added to hotel guest bills. |
|
Tender API |
The Toast API that communicates API messages sent from your Toast platform to your PMS. For more information about the tender API see the tender API specification. |
|
Orders API |
The Toast API that provides order details to the PMS provider-service. For more information about the orders API see the orders API specification. |
|
Guest search configuration |
The search options used to locate a particular guest on your Toast platform. This information is used to know which guest room to charge an order. |