For the Filters category, you can choose to filter by Order date, Dining option, and Course. You can also choose to apply these filters to the production item counts. Under the Apply filters to section, you can select:
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Tickets only: This option applies filters to KDS tickets (including All day view).
Note
All day view ignores the Sort by and Group by options because it is always sorted by the number of items and then alphabetically. All day view reflects only the items on tickets that match your filters.
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Tickets and item counts: This option applies filters to both KDS tickets, and production item counts.
The Order date section includes the following options:
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Today: This option shows tickets that are due on the current day. This includes all active tickets and tickets that are scheduled for fulfillment before the closing time.
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Tomorrow: This option shows tickets that are due between closing time of the current day and closing time of the next day.
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This week: This option shows tickets that are due or active in the current week. The current week is defined as the time from opening time Monday until closing time on Sunday. This option shows all active tickets (active tickets are tickets that are currently being worked on) and tickets that are scheduled for fulfillment before the closing time on Sunday.
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Custom date: This option shows tickets that are due from a chosen start date to the end date. If the start date is the current date, this includes all active tickets. If it is not the current date, this includes tickets that are scheduled, starting from the opening time. It includes all tickets between the start date until the closing time on the end date. You cannot choose past dates.
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Next hour: This option shows tickets that are due in the next 60 minutes. This includes active tickets.
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Custom time: This option shows tickets that are due in the time you specify, up to 23 hours and 55 minutes. This includes active tickets. This time is rolling, meaning that it is the time from the current time. For example, if you have one hour selected, at 1:00 PM, the filter includes tickets that are scheduled before and including 2:00 PM. At 1:15 PM, the filter now includes tickets that are scheduled before and including 2:15 PM.
You can only select one Order date option.
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Note |
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When the selected Order date option includes the current business day up to the end of business hours, the filters also include current fired tickets. |
The Dining option section includes all of your configured dining options, including No dining option for orders without a dining option selected.
The Course section includes all your configured courses, including No course for items without a course configured.
Filtering by dining option and course can also be configured using the Device Setup > Ticket Display Options setting. Changes to this setting are reflected in the Sort and filter pane, and vice versa. For more information about the Ticket Display Options setting, see Filtering tickets on a KDS device.