Creating a house account

You can create a house account on the Accounts page in Toast Web. Each house account must have a unique email address. House accounts can share other information such as guest first and last name, address, and phone number.

To create a house account

  1. Access Toast Web.

  2. Choose Payments > Payment methods > House accounts to open the Accounts page.

  3. On the Accounts page, select the Create account button to create a new house account. This opens the New House Account page.

  4. On the New House Account page, enter the following information:

    • Guest first name

    • Guest last name

    • Guest email address

    • Guest phone number

    • Customer number (Optional alphanumeric number used to associate the house account with the guest)

    • Guest address

    Note

    Toast support recommends that you enter a delivery address if the house account will place delivery orders.

  5. Select the Save button to create the house account. The newly created house account appears on the Accounts page under the Active tab.

    Once you create a house account, your guest can start charging transactions to their house account and making payments. The Toast platform keeps track of the outstanding house account balance or credit.

    A new account on the Accounts page on Toast Web.