Updating the tip amount for a payment

Important

To use the /orders endpoint to update a tip, you need access to the orders.payments:write scope. For more information about API client scopes, and how to get access to them, see Scopes.

You can use the orders API to update a tip, or gratuity, amount in an existing credit card payment for an order.

You can only update the tip on credit card payments that are not yet captured or payments using an alternative payment type.

The paymentStatus for credit card payments must be AUTHORIZED. Capturing a payment begins the process of settling that payment with credit card providers. Credit card payments are usually captured at the end of the business day for a restaurant.

How to update the tip amount

To update a tip amount, you send a PATCH request to the /orders/{orderGuid}/checks/{checkGuid}/payments/{paymentGuid} endpoint of the Toast orders API. You include a Payment JSON object with an updated tipAmount value. The type of the updated payment must be CREDIT or OTHER. For credit card payments, the paymentStatus on the updated payment must be AUTHORIZED.

For more information, see Update a tip amount in the API reference.

To update the tip amount for an existing payment

1. Find the Toast platform GUIDs of the order, the check, and the payment you are updating. For more information on locating order and check GUIDs, see Finding an order or check guid.

   • The response from the POST request to create an order contains the order, check, and payment GUIDs.

   • If you know the order GUID, you can send a GET request to get the order details, which include the check and payment GUIDs. See Getting detailed information about one order.

   • If you do not know the order GUID, you can send a GET request to get the details for orders that were updated during a specific time interval. See Getting detailed information about multiple orders. The order details include the order, check, and payment GUIDs.

2. Create a JSON Payment object that includes a tipAmount value. Set the tipAmount value to the updated tip amount. For an example, see Example Payment object that updates the tip amount for an existing payment.

   For this type of request, you can only include the tipAmount value. The provided tipAmount value completely replaces any previous tip amount on the payment.

3. Send a PATCH request to the /orders/{orderGuid}/checks/{checkGuid}/payments/{paymentGuid} endpoint of the orders API.

   In the REST request path parameters, include the Toast platform GUID of the order, the check, and the payment.

   In the request message body, include the Payment object that contains the updated tipAmount value.

4. Examine the response that you receive from the orders API. Verify that your request is processed successfully. For an example, see Example response when you update a tip in an existing payment.

Example Payment object that updates the tip amount for an existing payment

The following example shows a Payment object that updates the tip amount for an existing payment.

{
  "tipAmount": 10.00(1)
}

• (1):

  The updated tip amount. The tip amount for the payment is completely replaced by the tipAmount value that you include in the message body of the PATCH request.

Example response when you update a tip in an existing payment

The following example shows a response for a PATCH request to the /orders/{orderGuid}/checks/{checkGuid}/payments/{paymentGuid} endpoint of the orders API.

{
  "guid": "99e42b9c-2f45-4b01-ab90-de4169f6dd29",(1)
  "entityType": "Order",

  [contents omitted]

  "checks": [
    {
      "guid": "b7dba08f-db0c-4db3-8ce8-ef25aa0cc492",(2)
      "entityType": "Check",

      [contents omitted]

      "payments": [
        {
          "guid": "b7372d29-09fd-46bc-b95e-3c1ab4e77fae",(3)
          "entityType": "OrderPayment",
          "externalId": null,
          "originalProcessingFee": null,
          "amount": 50.12,
          "tipAmount": 10.00,(4)
          "amountTendered": null,
          "cashDrawer": null,
          "cardType": "VISA",
          "lastModifiedDevice": {
            "id": null
          },
          "refundStatus": "NONE",
          "houseAccount": null,
          "type": "CREDIT",
          "voidInfo": null,
          "otherPayment": null,
          "mcaRepaymentAmount": null,
          "createdDevice": {
            "id": null
          },
          "paidDate": "2021-12-22T14:43:04.036+0000",
          "cardEntryMode": null,
          "paymentStatus": "AUTHORIZED",(5)
          "paidBusinessDate": 20211222,
          "last4Digits": "1111",
          "refund": null
        }
      ],

      [contents omitted]

    }
  ],

  [contents omitted]

}

• (1):

  The Toast platform GUID of the order that you updated a tip amount in.

• (2):

  The Toast platform GUID of the check that you updated a tip amount in.

• (3):

  The Toast platform GUID of the payment that you updated a tip amount in.

• (4):

  The updated tip amount. The tipAmount value that you provide in the PATCH request completely replaces the existing tip amount for the payment.

• (5):

  When you update a tip amount, the paymentStatus value must be AUTHORIZED.