Settings for scheduled orders

In the Online Ordering Scheduling Settings section on the Online ordering page, you can configure your settings for scheduled orders. From the Toast administration back-end, choose Takeout & delivery > Availability > Online ordering to open the Online ordering page.

Enabling scheduled orders

Note

Only one device must be configured to autofire.

To enable scheduled online orders

  1. Access the Toast administration back-end.

  2. Choose Takeout & delivery > Availability > Online ordering to open the Online ordering page.

  3. Under the Online Ordering Scheduling Settings section, select one of the following options for the Enable Scheduling setting:

    • Yes, guests may schedule orders: Select this option to allow guests to place online orders for either immediate or future fulfillment. Select one of the following options for the Max future scheduled order date (days) setting. You must enter the number of days in the future a guest can place an order. You can choose either:

      • Default Date Range. The default date range is 14 days.

      • Custom Date Range. Enter a number of days.

    • No, all orders will be fulfilled as soon as possible: Select this option to allow guests to schedule online orders for immediate fulfillment only.

  4. Click the Save button to save your changes.

Note

You have to configure a payment option for future orders. To configure a payment option, under the Takeout Payment Options section, select Credit Card - Online (Future Orders).

Scheduling future orders

If you choose Yes, guests may schedule orders, guests are able to place orders through your Toast Online Ordering website or the Toast TakeOut app for immediate fulfillment or future fulfillment. Guests can select either the Order now or Schedule for later option while placing an online order.

  • If your guest chooses Order now, they can choose to place an order now for immediate fulfillment.

  • If your guest chooses Schedule for later, they can choose to place an order for future fulfillment. Using the date picker, they can choose a future day and time for their order. They can place an order up to the number of days listed in the Max Future Scheduled Order Date (Days) setting.

    For example, if the default date range is 14 days, your Toast Online Ordering website and the Toast TakeOut app will show dates up to 14 from the current date.

If you choose No, all orders will be fulfilled as soon as possible, guests can only be able to place orders through your Toast Online Ordering website or the Toast TakeOut app for immediate fulfillment. The Schedule for later button is disabled.

Scheduling future orders outside ordering hours

If you choose Yes, guests may schedule orders, guests can schedule future orders outside of online ordering hours. They can only place orders for future fulfillment, not immediate fulfillment. On the Toast Online Ordering website and Toast TakeOut, the Order now button is disabled.

If you choose No, all orders will be fulfilled as soon as possible, guests cannot schedule or place orders for immediate or future fulfillment. They can only browse your online order menu. They cannot place orders until the restaurant begins their online ordering hours.