Cash rounding

Note

Cash rounding is in limited release and available for USA locations only.

Cash rounding simplifies cash transactions by rounding the total due. This feature is designed to accommodate locations where pennies have been withdrawn from circulation or where local regulations require cash rounding.

Cash rounding only applies to cash payments and adjusts the total amount due. The adjustment is applied after taxes and discounts, making it a nontaxable cash drawer adjustment.

Important

You are responsible for your own compliance with laws and regulations, including any applicable to cash adjustment practices. You are also solely responsible for informing your customers about any cash adjustment or related business practices.

Calculating cash rounding

The following sections describe the cash rounding process.

Cash rounding options

You can use one of three rounding options:

  • Always down to the nearest $.05: The guest's total is rounded down, so the guest pays less and the location loses the difference.

  • Always up to the nearest $.05: The guest's total is rounded up, so the guest pays more and the location keeps the difference.

  • To the nearest $.05: The guest's total is rounded to the nearest $0.05, so the amount paid can be slightly more or less depending on the total.

Note

If guests pay with exact change, their check total is not rounded.

Calculation method

Cash rounding is applied to the total due. This means:

  • The guest's check is calculated normally, including all items, modifiers, taxes, and any other charges.

  • If the total due is not a multiple of $0.05, the Toast platform rounds the total based on your selected rounding option.

  • The difference between the exact total due and the rounded amount collected from the guest is recorded as a cash rounding service charge.

Cash rounding examples

The following examples describe how cash rounding works for each rounding option.

Always down to the nearest $.05

A guest's check total is $6.03 and a cash payment of $10.00 is made. If your location uses Always down to the nearest $.05:

  • The Toast platform rounds the $6.03 total due down to $6.00.

  • Your employee collects $10.00 and gives the guest $4.00 in change.

  • The cash rounding service charge of -$0.03 appears as a negative amount in your reporting since your location gave back $0.03 to the guest.

Always up to the nearest $.05

A guest's check total is $6.03 and a cash payment of $10.00 is made. If your location uses Always up to the nearest $.05:

  • The Toast platform rounds the $6.03 total due up to $6.05.

  • Your employee collects $10.00 and gives the guest $3.95 in change.

  • The cash rounding service charge of $0.02 appears as a positive amount in your reporting since your location collected an extra $0.02.

To the nearest $.05

A guest's check total is $6.03 and a cash payment of $10.00 is made. If your location uses To the nearest $.05:

  • The Toast platform rounds the $6.03 total due up to $6.05 because when rounding $0.03 to the nearest nickel, $0.03 is closer to $0.05 than to $0.00.

  • Your employee collects $10.00 and gives the guest $3.95 in change.

  • The cash rounding service charge of $0.02 appears as a positive amount in your reporting since your location collected an extra $0.02.

Enabling cash rounding

In Toast Web, you can enable cash rounding, and select a cash rounding option for your location.

To set up cash rounding

  1. Access Toast Web.

  2. Go to Finance > Related > Settings > Cash Rounding.

  3. Toggle the Enable cash rounding setting to On.

  4. Choose a rounding option:

    • Always down to the nearest $.05: The total due is rounded down, the guest pays less and the location loses the difference. For example, if the total due is $6.03, the guest pays $6.00 and the location loses $0.03.

    • Always up to the nearest $.05: The total due is rounded up, the guest pays more and the location keeps the difference. For example, if the total due is $6.03, the guest pays $6.05 and the location keeps the extra $0.02.

    • To the nearest $.05: The total due is rounded to the nearest $0.05 based on standard rounding rules. This means:

      • $0.01 and $0.02 round down to $0.00

      • $0.03 and $0.04 round up to $0.05

      • $0.06 and $0.07 round down to $0.05

      • $0.08 and $0.09 round up to $0.10

    For example, a total due of $6.08 becomes $6.10 (rounded up), while a total due of $6.06 becomes $6.05 (rounded down).

    The cash rounding options in Toast Web.
  5. Select Save to save your changes.

  6. Select Publish all changes to publish changes for your location.

Cash rounding and the guest experience

When cash rounding is used, guests see information about your location's rounding policy in several places throughout their payment experience.

Guest-facing disclaimers

To maintain transparency, the Toast platform displays disclaimers about cash rounding on guest-facing surfaces:

  • Guest-facing display: The display shows a disclaimer at the bottom of the screen that reads: "If you pay by cash, your total may be rounded per this location's policy."

    The guest-facing display showing cash rounding disclaimer at the bottom of the screen.
  • Pre-payment receipt: The receipt shows a disclaimer before the guest completes the payment that reads: "If you pay by cash, your total may be rounded per this location's policy."

    A pre-payment receipt showing the cash rounding disclaimer.
  • Post-payment receipt: After payment, the receipt shows a Cash rounding line item that displays the amount of the rounding adjustment.

    A post-payment receipt showing the cash rounding line item with the amount of the rounding adjustment.
Change due screen

When an employee processes a cash payment, the Change due screen shows the cash rounding information. The screen displays either rounded down from or rounded up from along with the original change amount, depending on the rounding option and the specific transaction.

The change due screen showing the "Rounded up" verbiage.

Cash rounding in reporting

The sections below explain how cash rounding adjustments appear in your Toast reports.

Sales Summary report

You can track your cash rounding adjustments in the Sales summary report in Toast Web. Access this report by going to Reports > Sales summary. The report includes a Cash rounding line item under the Revenue summary section.

The sales summary report showing Cash rounding line item under Revenue summary section.

The Cash rounding line item shows the total amount your location gained or lost from rounding adjustments during the selected time period. This helps you understand the overall impact of your rounding option. The rounding options below describe how your reports are affected when your location uses a cash rounding option.

  • Always round down to nearest $.05: A negative number indicates that your location gave more change back to guests.. This happens when using the Always round down to nearest $.05 option. For example, if you always round down, this number will be negative because you're giving guests additional cents with each cash transaction.

  • Always round up to nearest $.05: A positive number indicates that your location kept more cash than the exact change due. This happens when using the Always round up to nearest $.05 rounding option. For example, if you always round up, this number will be positive because you're keeping a few cents from each cash transaction.

  • To the nearest $.05: A number close to zero indicates your location both gave back change to guests and kept more cash than the exact change due, depending on the cash rounding adjustment. For example, if you round up or down depending on the exact change due, the balancing of positive and negative cash rounding is closer to zero.