Creating an item routing rule

Toast IQ can create a new item routing rule. Editable fields include:

  • Name

  • Condition: exactly one of dining option or service area

  • The prep station you reroute from

  • The prep station or stations you reroute to

Important

An item routing rule must specify exactly one condition: either a dining option or a service area, never both. Rule names do not need to be unique; if you create a rule with a duplicate name, Toast IQ flags the duplicate during confirmation so you can rename it.

Example queries:

  • "Add an item routing rule that sends takeout orders from the Grill to the Expo station."

  • "Reroute Patio service area items from the Bar to the Cocktail and Expo stations."