Multi-selecting orders

You can use the multi-select feature to select multiple orders and then complete various actions or move them to the next Orders Hub status. Using the multi-select feature, you can perform the following bulk actions:

  • Select all: This selects all the orders under the current Orders Hub tab.

  • Deselect all: This deselects all selected orders.

  • Print: This prints order information to the device’s assigned receipt printer.

  • Print to kitchen: This prints tickets to the kitchen printer without firing the orders.

  • Reprint to kitchen: This reprints tickets to the kitchen printer without firing the orders. This button only appears if you have exited and re-entered the multi-select panel.

  • Move orders to the next status: This button name is dynamic and changes depending on which Orders Hub tab you are currently on. For example, if you are on the Active tab, the name of the button is “Order Ready”. If you select the Order Ready button, Active orders move to the Order Ready tab.

    • Approve: This button is available on the Needs Approval tab. This action approves orders that need to be manually approved before they can be fulfilled.

    • Fire now: This button is available on the Scheduled tab. This action fires tickets to the kitchen.

    • Order Ready: This button is available on the Active tab. This action moves Active orders to the Order Ready tab.

    • Mark as Complete: This button is available on the Order Ready tab. This action marks the Order Ready orders as completed.

    • Reopen: This button is available on the Order Ready tab. This action reopens the orders and moves them back to the Active tab.

To multi-select orders

  1. Navigate to the Orders Hub tab with the orders you want to multi-select and complete an action for.

  2. Select an order and long press on the order to open the multi-select panel. A chevron appears next to the order and acts as a visual indicator to point to the order's details.

  3. Select the orders. On the multi-select panel, a counter appears that indicates the number of orders selected. In the multi-select panel, choose from one of the following options:

    • Select all

    • Deselect all

    • Print

    • Print to kitchen

    • Reprint to kitchen

    • Move orders to the next status

  4. To close the multi-select panel, select the X at the left of the panel.