Using the Manage Online Orders button

Note

To use the Manage Online Orders button, you must have the 3.29 Throttle Online Orders permission. From Toast Web, choose Employees > Employee management > Jobs to open the Jobs page. Select the job title to edit the permissions. For more information about permissions, see POS access "mode" permissions.

The Manage Online Orders button on the Orders Hub screen opens a dialog box where you can manage online orders. From the the Manage Online Orders dialog box, you can:

• Turn on/snooze/turn off online ordering availability

• Adjust takeout and delivery delays

• Turn on, off, or pause third-party online ordering channels

Note

Changes you make in the Manage Online Orders dialog box appear in the online ordering dashboard in Toast Web and vice versa.

To manage Toast online orders:

1. Select the Manage Online Orders button on the Orders Hub screen. This opens the Manage Online Orders dialog box.

2. Navigate to the Toast Orders tab.

3. Adjust your Toast Online Ordering availability or add delays to your takeout and or delivery times.

4. Select the Okay button to save your changes or the Cancel button to cancel out of the dialog box.

To turn on or off a third-party online ordering channel

1. Select the Manage Online Orders button on the Orders Hub screen. This opens the Manage Online Orders dialog box.

2. Navigate to the Third Party Orders tab.

3. Select the third-party online ordering channel you want to turn off. Toggle the setting to Off (the toggle control turns gray). You can toggle multiple channels on and off. To turn the channel back on, toggle the setting from Off to On (the toggle control turns blue).

4. Select the Okay button to save your changes or the Cancel button to cancel out of the dialog box.

Note

For more information on how to manage third-party ordering channels, see Third-party online ordering channel toggles.