If you use a menu item across multiple locations, but need to change the prep time for the item at specific locations, you can create an override for the prep time. For example, a menu item applies to the Corporate group. All locations in the group use this prep time, unless you use an override. For more information, see Overrides.
To create an override for the prep time of a menu item, you need permission to edit an item’s prep time for the location or group that the menu item applies to. For example, you want to add an override to the Sandwich menu item, which applies to the Corporate group. To add an override for a Baltimore location, you need edit permissions for the Corporate group.
To create a custom prep time
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Go to Menus > Menu management > Menu manager. The Menu manager page opens.
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From the Show section, choose Full menu.
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Select the locations whose menu data you want to edit from the locations control.
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Use the expand icons to locate the menu item you want to edit.
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Select the name of the menu item. A side pane opens.
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In the Kitchen section, go to the Prep time setting.
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Depending on whether a custom prep time has already been created, you can either:
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Select the + icon to show the Customize by location table.
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Under the Customize by location table, select + Add custom prep time.
A new custom prep time entry appears.
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In the Seconds field, enter the number of seconds it takes to prepare the item.
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Select the dropdown menu under the Applies to column. The Select location dialog opens.
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Select the location or group for the custom prep time. The Select location dialog closes. The location or group is added to the custom prep time entry.
Note
You can only create one custom prep time for each location or group.
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At the bottom of the side pane, select Save.
Once you create a custom prep time for a location or location group, you can use the Seconds field to change the prep time as needed. However, you cannot update which location or group the custom prep time applies to.
To edit an existing custom prep time
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Go to Menus > Menu management > Menu manager. The Menu manager page opens.
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From the Show section, choose Full menu.
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Select the locations whose menu data you want to edit from the locations control.
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Use the expand icons to locate the menu item you want to edit.
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Select the name of the menu item. A side pane opens.
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In the Kitchen section, go to the Prep time setting.
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In the Seconds field of the custom prep time you want to change, enter the number of seconds it takes to prepare the item.
Note
Optionally, use the Filter by group/location dropdown menu to help find a specific custom prep time.
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At the bottom of the side pane, select Save.
To delete a custom prep time, select the delete icon (trash can) to the right of a custom prep time row. When you delete a custom prep time, a confirmation message appears asking you to confirm the deletion. This confirmation message specifies the values the location or location group will use after the custom prep time is deleted. Select Delete to confirm.
